Cancellation Requests :
- Acceptance of Cancellation :
- Liyak TRADING accepts order cancellations when requested by customers through our customer care number at +91 9048888370.
- Cancellation Timeframe :
- Customers can request cancellations within 42 hours/days of placing the order. After this timeframe, orders may have already been processed for shipping and may not be eligible for cancellation.
How to Request a Cancellation :
- Contact Customer Care :
- To request a cancellation, customers must contact our customer care number at +91 9048888370 during business hours.
- Provide Order Details :
- When contacting customer care, customers must provide their order details, including the order number and any other relevant information.
- Cancellation Confirmation :
- The customer care representative will confirm the cancellation request and provide further instructions if needed.
Refund Policy for Canceled Orders :
- Refund Processing :
- If the cancellation request is approved, Liyak TRADING will process the refund to the original method of payment within 7 business days.
- Refund Amount :
- The refund amount may vary depending on the stage of order processing. If the order has not been processed, a full refund will be issued. If the order has been processed, the refund amount may be adjusted to account for any expenses incurred.
Exceptions :
- Custom or Made-to-Order Items :
- Orders for custom or made-to-order items may not be eligible for cancellation, depending on the production stage. Customers will be informed about the cancellation eligibility during the ordering process.
- Special Promotions or Sales :
- Orders placed during special promotions or sales events may have different cancellation conditions. These conditions will be communicated during the promotion or sale period.
Contact Us :
If you have any questions or concerns about our Shipping and Return Policy, please contact us at:
Liyak TRADING
Near Kayil Crockery, Door No. 9/617-Z5
Munduparamba, Malappuram
Kerala - 676509
Email: info@liyak.in
Phone: +91 9048888370
